In her role as Firefly’s Director of Professional Services, Michelle helps nonprofits define their goals and desired outcomes and empowers our team of project managers and developers to deliver results. She joined Firefly in 2012 after positions at the Ritz-Carlton Hotel Company, Heartland Alliance of Health and Human Services, and the National Skills Coalition. What drives Michelle each day is her passion for helping progressive organizations, and being part of a women-run company. She is proud to be a strong and positive feminist role model for the girls and young women in her life. Michelle earned a B.A. in History and International Relations from American University and an M.A. from the School of Social Service Administration at the University of Chicago. A dedicated supporter of reproductive rights organizations, Michelle lives in Pittsburgh, Pennsylvania with a plethora of house plants. Children love her, gardens thrive for her, and public transit systems are no match for her innate sense of direction.