Our clients change lives. We change the way they use tech.

Nonprofit clients
Net Promoter Score (customer satisfaction)
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Featured projects

Lymphoma Research Foundation Logo

“The Firefly team is incredible! They take time to understand your needs and help you bring your vision to life. Firefly helped to transform the way our organization communicates and serves our community and for that we are so very grateful.”

Lymphoma Research Foundation Logo
Nichole Musumeci
Associate Director of External Communications

“Working with Firefly on our membership portal and analytics dashboard has been a gamechanger for OIA. Their work has provided us with actionable insights into our members’ needs and behaviors, allowing us to craft more targeted outreach strategies. Firefly has made it possible for OIA to deliver targeted, timely, and meaningful engagement opportunities for our membership, strengthening our overall value to the outdoor industry.”

Andriana Rogers
Director of Marketing Communications
Kids In Need of Defense Logo

For nearly five years, our partnership with Firefly has been invaluable. Leading the redesign of our KIND website, they’ve consistently served as our trusted digital ally, strategically enhancing and optimizing our online presence. Firefly has always understood and remained committed to our mission of safeguarding the children we serve.

Kids In Need of Defense Logo
Alexandra Pender
Senior Director Digital Media & Branding

All projects

Realistic tech solutions, for the idealists


Audience & tech analysis

We typically begin with an audit of your organization’s “digital ecosystem”–the tools, customer engagement platforms, and marketing channels you’re using daily. We also get to know your audience–that’s anyone your organization needs to reach, including donors, customers, and clients.

  • Audience research
  • Competitor analysis
  • Multi-channel personalization


Data & platforms

We make sure your tech platforms and digital strategies align with your mission and audience IRL. That means optimizing your website and creating smoother processes for data management, donor relations, and customer engagement.

  • Tool migration planning
  • Platform optimization
  • Analytics & Dashboards


Strategy & implementation

Based on what we’ve learned about your audience, data, and tech stack, we bring it all together to build and implement customized digital marketing strategies that extend your reach and amplify your mission.

  • Automation strategy
  • Content strategy
  • Email & Website Optimizations

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