The Power Behind the Scenes
Team RWB came from an ecosystem where members had information across several accounts – a Facebook account they used for events, a store account for purchases, and another account if they donated financially. This project stores member accounts and member information in a single location.
A custom-built registration process allows members to update their contact information on the website and submit it directly to Salesforce. A custom Salesforce sync means event and chapter information is available to community members in real time. This benefits Team RWB because they now have a complete view of any member’s interaction with the organization.